Frequently Asked Questions
Have questions about air duct cleaning, HVAC maintenance, or how our services work? You’re not alone. We’ve put together answers to the questions we hear most often, so you can feel confident before, during, and after your service.
If you don’t see your question here, feel free to reach out. We’re happy to help.
General Questions
Do you install, repair, or provide maintenance on HVAC systems?
No — we specialize exclusively in cleaning, inspecting, and restoring HVAC and air duct systems to improve indoor air quality, not in installation or mechanical repairs.
How do you determine pricing?
For residential projects, pricing is based on measurable factors such as the number of vents, HVAC units, and return air counts. For commercial projects, we use a time-based estimate.
How do I know if my air ducts need cleaning?
Some of the most common signs include visible dust around vents, musty odors, increased allergy symptoms, poor airflow, or recent renovations. If it’s been several years since your last cleaning, it may be time to schedule an inspection.
How often should ducts be cleaned?
Most homes and commercial buildings benefit from cleaning every 3 to 5 years. However, homes with pets, allergy sufferers, or recent remodeling may need more frequent service.
How long does a typical duct cleaning take?
For residential properties, most jobs usually take a full day with a two-person crew and a truck, though the exact time can vary depending on the size of the home, number of vents, and number of HVAC units. Commercial projects typically take longer, with timelines depending on the overall size and complexity of the system.
What areas do you service?
We serve clients across Missouri, Oklahoma, and Arkansas. That includes Springfield, Branson, Kansas City, Tulsa, and Springdale, along with surrounding regions.
Residential Services
Will duct cleaning help with allergies?
Many people report that removing dust, pollen, pet dander, and mold spores from their system makes a noticeable difference. Especially for those with asthma, allergies, or environmental sensitivities.
Do you clean dryer vents too?
We do. A clogged dryer vent is a serious fire hazard and can make your dryer work harder than it needs to. Regular cleaning helps keep your system safe and efficient.
Is attic insulation something you offer?
Yes. We provide blown-in attic insulation to improve energy efficiency and comfort. This service can be combined with duct cleaning for an overall performance boost.
Commercial & Industrial Services
Can you handle large-scale commercial buildings?
Absolutely. We service everything from medical facilities and schools to warehouses, office towers, and restaurants. Our equipment is designed for both small systems and large, multi-zone HVAC setups.
Do you provide inspection reports for compliance or insurance?
Yes. We document every job and can provide detailed inspection reports, before-and-after photos, and service records as needed for inspections, audits, or claims.
Do you work during off-hours or weekends?
We understand how important it is to avoid disrupting daily operations. We’re happy to schedule service during evenings or weekends when needed.
After-Service Support
Will there be a mess?
No. We take precautions to protect your floors, walls, and furniture. Our technicians clean up thoroughly when the job is done, and all debris is collected through HEPA-filtered vacuums.
What should I do after a duct cleaning?
There’s nothing special you need to do. We may recommend replacing filters or upgrading to higher-efficiency options, and we’ll walk you through any suggestions at the end of your service.
Still Have Questions?
If something's on your mind, we're just a call or message away.